Many of our products come with a limited warranty to ensure peace of mind.
Warranty Coverage
- Solar systems and lithium products are covered under a 12-month warranty for manufacturing defects.
- Bags and accessories are not covered under warranty unless stated otherwise.
What’s Covered
- Faulty materials or manufacturing errors.
- Defective solar panels or battery systems under normal use conditions.
What’s Not Covered
- Normal wear and tear.
- Damage caused by misuse, neglect, or unauthorized modifications.
- Water damage, unless the product is specified as waterproof.
Claiming Warranty
- Provide proof of purchase and a description of the defect.
- Ship the product back to us for inspection. If the issue is covered, we will repair or replace the item.